The Agent Has Entered the Chat

Luma Event Link A fireside with Guillermo Rauch (CEO, Vercel) and Simon Rohrbach (CEO, Plain) on what changes when software has to serve two kinds of user: humans and agents. What you'll walk away with: • A working playbook for graduating internal AI experiments into durable, customer-facing products. Plain did it in about two weeks and Simon will show the seams. • A concrete framework for deciding when agent infrastructure deserves consolidation and when it deserves another vendor • What agent workloads actually demand from your stack, from usage that spikes without warning to code you can't trust in production • What has to change in your product when agents become actors in the system, including permissions and pricing • What "AI-first support" looks like once the novelty wears off: where agents genuinely resolve, where a human still has to take the thread, and what breaks when you get that handoff wrong • A clear picture of how lean, AI-native teams are structured, from two founders running them location provided by event source: "Embarcadero" ―――――――――― SF Stuff To Do